01 Thrive Assist | Triaging personalized care to members in mobile.
During my internship with Kaiser Permanente, I’ve worked in my department to reimagine member engagement with mobile health and wellness resources.
I created a comprehensive and personalized Health and Wellness space to streamline access to KP members. Through research, persona development, user journeys, and iterative prototyping, I effectively triage care delivering relevant resources to members.
02 Workflow Redesign | Improving Efficiency and Intuitive Design to clinicians
Working directly with senior designer and senior product managers to tackle a desktop redesign for our clinicians. Interviewing clinicians across KP regions observing care flows and receiving feedback to designed a more efficient flow when caring for patients.
